POOLJOY CUSTOMER REVIEWS

At Pooljoy we take pride in our 100% satisfaction rate. 

Excellent
Pooljoy Pool Care4.8
Based on 48 reviews
Tania
3 days ago
Amazing service! The owner was super responsive and they went above and beyond to take care of our pool while we were out of country. Pricing is reasonable and our pool was pristine. I loved that they'd send pictures so I could check on the pool even though I wasn't there.
Lilith Reid
2 weeks ago
The PoolJoy guys are friendly, fast, and great at their job. So happy with their services!
Response from the owner:Thanks so much, Lilith! Really appreciate the feedback. We're happy to help with your pool service needs.
Ala Lisok
3 months ago
Life is good with Nick services. Regular pool cleaning and maintenance is crucial for preserving the pool’s health. Thank you Nick for great job.
Response from the owner:Hi Ala, thank you for the review 😀 Happy to help keep the pool in great shape so you can just enjoy it. See you at the next service!
Vicki Carroll
3 months ago
When they named the company, they named it correct. Since we’ve been using PoolJoy, we’ve had nothing but Joy. It started with the Green to clean, which worked absolutely fabulous in getting our pool back in shape. They did such a fabulous job of restoring our pool that we switched to using them for our weekly maintenance. Their technicians are friendly and extremely knowledgeable. If you have a problem PoolJoy takes care of it.
Response from the owner:Thank you for the wonderful review, Vicki! We're thrilled that you're loving our weekly maintenance and that our team could get your pool looking beautiful again. Thanks for trusting Pooljoy!
Alexander Shelley
3 months ago
very responsive and easy to work with
Response from the owner:Hi Alexander, thank you for the 5-star rating! We’re glad you found our team responsive and easy to work with. We look forward to servicing your pool for years to come.
Jason Kramek
4 months ago
Nick, the owner, was very prompt and professional. Gabe, the pool technician, was excellent and they were able to turn my pool from green to clean in just a few days.
Response from the owner:Thanks for the shoutout, Jason! Gabe is a total pro when it comes to green-to-cleans, and we’re happy he could get your pool back to blue. We appreciate the feedback and look forward to helping you again soon!
James Doyal
5 months ago
Where do I start, we just started service with Pooljoy this April. It’s been 2 weeks and our pool has gone from green back to almost crystal clear. Nick is great at communication and has been a huge help along the way. Gabe, our technician, has done a fantastic job cleaning and working on our pool. After looking at a few pool companies and their reviews, we went with Pooljoy for their high reviews which was the best choice. Great prices, great guys, and a great business. Would highly recommend!
Photo from customer review
Response from the owner:Hi James, Thanks for the 5-star review! It’s been a pleasure working with you, and I’ll be sure to let Gabe know his hard work is appreciated. We're glad we could help transform your pool from green to crystal clear so quickly. Welcome to Pooljoy! - Nick
paul pellman
6 months ago
We couldn't be happier with the Pooljoy team! Our previous pool company completely dropped the ball and the Pooljoy team came in and not only cleaned up our pool, but have been able to stay on top of it and ensure that it stays sparkly clean every week. They are the best!
Response from the owner:We appreciate the 5 stars, Paul! Our team specializes in those tough green-to-clean recoveries. It’s great to hear you're happy with the results.
bijan afkami
6 months ago
Very impressed with Nick and his team! Professional and friendly!
Response from the owner:Thanks for the kind words, Bijan! We’re so glad you had a great experience with the team. We love providing reliable pool cleaning in Austin and keeping things professional for our neighbors.
Jessica Loerch
6 months ago
Pooljoy has great service and excellent communication. Would highly recommend.
Response from the owner:Thanks for the 5-star review, Jess! We're happy you’re pleased with our communication and pool service. We strive to be the most reliable choice for pool cleaning in Austin. Cheers!
Ron Friedman
6 months ago
Watched Gabe clean pool and evaluate chems needed. Did an excellent job making pool crystal clear.
Photo from customer review
Response from the owner:Thanks for the review, Ron! Gabe loves hearing that his pool maintenance is hitting the mark. We're happy to be your go-to for pool cleaning in Austin.
Barbara Friedman
6 months ago
Gabe came in time, vacuumed pool,brushed pool, emptied baskets, tested chems and checked equipment. Very thorough. Nick the owner is immediately available if you have any questions or problems. What else can you ask for!
Photo from customer review
Response from the owner:Thanks Barbara, we appreciate the kind words! We’re honored to be your pool pros and look forward to a long partnership.
Heather Tarman
6 months ago
I found Pool Joy after we had experienced several troublesome relationships with pool service providers. We had a great guy that we worked with for years, but when he retired, we had such a hard time finding the right place. PoolJoy has been that safe space for us. It's not been a perfect journey, but when things have gone wrong, they have made it right. I like that they market themsleves as the non-pool company pool company. They seem to use common sense and reasonableness much more often than the other providers we have used. They are also reasonably affordable.
Response from the owner:Thanks for the review! We just try to use a bit of common sense and keep things fair, so I'm glad that's coming through. Happy to be your pool team.
Ben Gawiser
6 months ago
Great company to work with. They will solve problems instead of blaming others and over charging you. Highly recommended.
Response from the owner:Thanks, Ben! We appreciate the feedback and your trust in us to get those initial plumbing issues sorted. Excited for a continued partnership!
Gabe Fox
6 months ago
Response from the owner:Glad to have you with us, Gabe! Thanks for being such an important part of Pooljoy.
Kasey Leasure
6 months ago
Professional, kind and compassionate! These guys are great!
Response from the owner:Thank you Kasey! We truly care about our customers and are so glad it shows.
Salomé Younes
6 months ago
Really incredible service! Clean and professional services
Response from the owner:Thank you Salomé! We appreciate the kind words.
Brookelyn Oliveri
6 months ago
As an HOA manager, I very much enjoy working with Pooljoy! They are consistent and communicative!
Response from the owner:Thank you! We value our partnership and take pride in keeping our communication as clear as the water. 😎
christiana
6 months ago
Response from the owner:Thanks for the support Christiana! Glad you're enjoying the service.
Darrin
6 months ago
Great service, our pool has never been cleaner!
Response from the owner:Thank you! We love keeping the community pool in top shape for everyone to enjoy.
jenny pearson
6 months ago
Our pool is always spotless. Our technician goes above and beyond to help up understand how the pool equipment works, and makes sure everything is running as it's supposed to. He also helped us during the cold nights to make sure everything was protected.
Response from the owner:Hi Jenny, we’re glad we could help keep things running smoothly and protected during the winter freeze. Thanks for the great review!
Leo Jedynak
6 months ago
Pool was well cleaned and Nick was great to work with. Couldn’t recommend enough!
Response from the owner:Thanks Leo, Appreciate the support! We are happy to have you and Erin as customers and glad you're enjoying the pool.
REGO THERE SHEGO
6 months ago
My o2 filtered pool is so clean now! You can really tell that they care about their clients.
Response from the owner:Thanks for the review! We’re glad the O2 system is performing well and that you're happy with the results.
Erin Huder
6 months ago
Nick and his techs are very professional. Great quality pool service!
Response from the owner:Hi Erin! Thanks for noticing the team's hard work. We appreciate the support!
Mike Pottorff
6 months ago
I appreciate their reliability and consistency — it gives me peace of mind knowing my pool is always clean, safe, and ready to enjoy. Professional, thorough, and dependable service every visit. Highly recommended.
Response from the owner:Appreciate the review, Mike! Reliability is our main goal, so it’s great to hear the team is hitting the mark for you.

locally owned and operated

We provide affordable weekly service and repairs in Austin, TX. Pooljoy is your solution for effortless pool ownership. Contact us for a free, same-day quote!

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